The Overall Review of Perceived Quality Determinants: Which are the Most Significant Indicators?
Keywords:
most significant indicators, perceived quality, customers, consumers
Abstract
The paper seeks to discover the most significant indicators or determinants that influence the perceived quality In this comprehensive paper past research findings are used to support the significance of each indicator Six indicators including price brand image familiarity package size brand origin and self-image congruence are examined as follows The importance of these indicators is compared based on previous or contemporary findings Present article contributes not only to marketers but also customers It allows the marketers to focus on the most significant indicators in targeting consumer perceived quality On the other side it raises the awareness in the consumers that they should avoid deceived by their own thoughts of perceived quality In this paper the objective is clearly defined Next the major findings are cited and some arguments are discussed Lastly the conclusion of the article is indicated The conclusion reveals that brand image and familiarity are to be the most significant indicators following by brand origin as the moderate significant indicator The remaining three indicators price package size and self-image congruence are concluded as the least significant indicators of perceived quality Finally more future research in exploring the most significant indicators is required to carry out with addition of more indicators
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Published
2014-05-15
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This work is licensed under a Creative Commons Attribution 4.0 International License.