Effect of Teaching Quality on Students' Satisfaction in Nigerian Tertiary Institutions: The  Moderating Role of E-Learning Amid COVID-19 Recovery

Shuaib, Kabir Musa; Inusa; Auwalu; Jazuli Muhammad; Abdulrazak; Madu Yuguda

Authors

Shuaib, Kabir Musa
Inusa
Auwalu
Jazuli Muhammad
Abdulrazak
Madu Yuguda

Keywords:

covid-19, e-learning, education, student satisfaction, teaching quality

Abstract

Education enterprise has suffered severe setbacks worldwide during the COVID-19 pandemic due to lockdowns and other COVID-19 protocols. This study aims to examine the effect of teaching quality on student satisfaction in Nigerian tertiary institutions amid COVID-19 recovery with moderating role of elearning. The study collected 279 survey data from students of two tertiary institutions in Kano state using a convenience sampling technique. The study finds that teaching quality is positively related to students' satisfaction. Similarly, the results indicate that e-learning positively and significantly affects students' satisfaction. Furthermore, the results show a positive but insignificant moderating effect of e-learning on the relationship between teaching quality and students' satisfaction. The study concludes that teaching quality characterized by effective interaction with students in training them through communication technology contributed significantly to their satisfaction.

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Effect of Teaching Quality on Students’ Satisfaction in Nigerian Tertiary Institutions: The Moderating Role of E-Learning Amid COVID-19 Recovery. (2023). Global Journal of Human-Social Science, 23(G8), 81-92. https://socialscienceresearch.org/index.php/GJHSS/article/view/103778

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