Does Expertise Still Matter? Generative AI and the Crisis of Professional Identity

Authors

Keywords:

AI literacy, Artificial Intelligence (AI), Generative artificial intelligence (GenAI), Higher Education, Professional identity

Abstract

The rapid diffusion of generative artificial intelligence (GenAI) tools has opened unimagined avenues for disrupting higher education, enabling professionals, especially researchers, to produce expert-seeming outputs and claim "expert-level status" without formal training in artificial intelligence. Yet, despite its popularity, concerns about AI's effects on labor and expertise have largely overlooked a deeper categorical crisis: the collapse of the distinction between AI tool proficiency and genuine AI expertise and the consequences this has for professional identity and institutional decision-making. This positional paper interrogates the boundary between AI use and AI expertise, arguing that access to a tool that simulates expert output creates conditions under which the distinction between literacy and expertise becomes nearly impossible to perceive. Drawing on AI literacy frameworks, expertise theory, and professional identity. The paper maps this crisis by introducing simulated contributory expertise as a construct to name this condition at both individual and collective levels. The paper raises pressing implications for how higher education certifies expertise, designs AI literacy curricula, and governs institutional decision-making in an era where the professional identity, AI expertise, and its substance have become difficult to pinpoint.

Downloads

How to Cite

Does Expertise Still Matter? Generative AI and the Crisis of Professional Identity. (2026). Global Journal of Human-Social Science, 26(5), 45-50. https://doi.org/10.34257/GJHSSG258994

Author Biography

Lucy Michael Nyagoga

Lucy Michael Nyagoga is a researcher affiliated with Southwest University.

References

A. Abbott (1988) The system of professions: An essay on the division of expert labor.

M. Alvesson, H. Willmott (2002) Identity regulation as organizational control: Producing the appropriate individual. 39(5), 619-644. https://doi.org/10.1111/1467-6486.00305

S. R. Barley (1996) Technicians in the workplace: Ethnographic evidence for bringing work into organizational studies. 41(3), 404-441. https://doi.org/10.2307/2393937

M. Beane (2019) Shadow learning: Building robotic surgical skill when approved means fail. 64(1), 87-123. https://doi.org/10.1177/0001839217751692

E. M. Bender, T. Gebru, A. McMillan-Major, S. Shmitchell (2021) On the dangers of stochastic parrots: Can language models be too big?. 610-623. https://doi.org/10.1145/3442188.3445922

E. Brynjolfsson, D. Li, L. R. Raymond (2023) Generative AI at work. https://doi.org/10.3386/w31161

H. Collins, R. Evans (2007) Rethinking expertise.

F. Dell'Acqua, E. McFowland, E. R. Mollick, H. Lifshitz-Assaf, K. Kellogg, S. Rajendran, L. Krayer, F. Candelon, K. R. Lakhani (2023) Navigating the jagged technological frontier: Field experimental evidence of the effects of AI on knowledge worker productivity and quality. https://doi.org/10.2139/ssrn.4573321

H. L. Dreyfus, S. E. Dreyfus (1986) Mind over machine: The power of human intuition and expertise in the era of the computer.

Y. K. Dwivedi, N. Kshetri, L. Hughes, E. L. Slade, A. Jeyaraj, A. K. Kar, A. M. Baabdullah, A. Koohang, V. Raghavan, M. Ahuja, H. Albanna, M. A. Albashrawi, A. S. Al-Busaidi, J. Balakrishnan, Y. Barlette, S. Basu, I. Bose, L. Brooks, D. Buhalis, R. Wright (2023) "So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. 71, Article 102642. https://doi.org/10.1016/j.ijinfomgt.2023.102642

L. Floridi, M. Chiriatti (2020) GPT-3: Its nature, scope, limits, and consequences. 30(4), 681-694. https://doi.org/10.1007/s11023-020-09548-1

H. Ibarra (1999) Provisional selves: Experimenting with image and identity in professional adaptation. 44(4), 764-791. https://doi.org/10.2307/2667055

K. C. Kellogg, M. A. Valentine, A. Christin (2020) Algorithms at work: The new contested terrain of control. 14(1), 366-410. https://doi.org/10.5465/annals.2018.0174

S. M. S. Krammer (2023) Navigating the AI revolution: The case for intelligent management education. 54(5), 757-767. https://doi.org/10.1177/13505076231197384

J. Kruger, D. Dunning (1999) Unskilled and unaware of it: How difficulties in recognizing one's own incompetence lead to inflated self-assessments. 77(6), 1121-1134. https://doi.org/10.1037/0022-3514.77.6.1121

R. Lamb, E. Davidson (2005) Information and communication technology challenges to scientific professional identity. 21(1), 1-24. https://doi.org/10.1080/01972240590895883

D. Long, B. Magerko (2020) What is AI literacy? Competencies and design considerations. 1-16. https://doi.org/10.1145/3313831.3376727

E. R. Mollick, L. Mollick (2023) Assigning AI: Seven approaches for students, with prompts. https://doi.org/10.2139/ssrn.4475995

D. T. K. Ng, J. K. L. Leung, S. K. W. Chu, M. S. Qiao (2021) Conceptualizing AI literacy: An exploratory review. 2, Article 100041. https://doi.org/10.1016/j.caeai.2021.100041

S. Pachidi, H. Berends, S. Faraj, M. Huysman (2021) Make way for the algorithms: Symbolic actions and change in a regime of knowing. 32(1), 18-41. https://doi.org/10.1287/orsc.2020.1377

M. G. Pratt, K. W. Rockmann, J. B. Kaufmann (2006) Constructing professional identity: The role of work and identity learning cycles in the customization of identity among medical residents. 49(2), 235-262. https://doi.org/10.5465/amj.2006.20786060

E. F. Risko, S. J. Gilbert (2016) Cognitive offloading. 20(9), 676-688. https://doi.org/10.1016/j.tics.2016.07.002

N. Selwyn (2022) The future of AI and education: Some cautionary notes. 57(4), 620-631. https://doi.org/10.1111/ejed.12532

S. Svenningsson, M. Alvesson (2003) Managing managerial identities: Organizational fragmentation, discourse and identity struggle. 56(10), 1163-1193. https://doi.org/10.1177/00187267035610001

L. Waardenburg, M. Huysman, A. V. Sergeeva (2022) In the land of the blind, the one-eyed man is king: Knowledge brokerage in the age of learning algorithms. 33(1), 59-82. https://doi.org/10.1287/orsc.2021.1544

Does Expertise Still Matter? Generative AI and the Crisis of Professional Identity

Published

2026-09-29

How to Cite

Does Expertise Still Matter? Generative AI and the Crisis of Professional Identity. (2026). Global Journal of Human-Social Science, 26(5), 45-50. https://doi.org/10.34257/GJHSSG258994