Abstract

This work documents the first actions that have been carried out to generate organizational strategies aimed at achieving a better learning experience among university students As a result of the confinement conditions imposed by the pandemic since 2020 it is estimated that eventually a hybrid education system will be reached where remote and face-to-face formats are combined Anticipating which are the best practices that can be developed in each modality a study was carried out among several students of a Mexican Higher Education Institution where the concerns they have about their learning experience were explored This is a mixed investigation where based on the results of a survey among a non-probabilistic population sample a strategic analysis of organizational opportunities was carried out for its application in a specific university space The discussion section offers some of the conclusions obtained as well as concrete actions that are being evaluated in pilot tests with students from a private university