Achieving Optimality and Efficiency Services in the Bank: A Queuing Theory Approach. Global Journal of Human-Social Science, [S. l.], v. 21, n. G8, p. 41–50, 2021. Disponível em: https://socialscienceresearch.org/index.php/GJHSS/article/view/3686. Acesso em: 12 aug. 2026.