Emotional Management in Spanish Institutions: When Institutional Trust Draws New Horizons. Global Journal of Human-Social Science, [S. l.], v. 17, n. H5, p. 1–7, 2017. Disponível em: https://socialscienceresearch.org/index.php/GJHSS/article/view/2330. Acesso em: 3 apr. 2026.