@incollection{,
	
					
					
					AC0288AFC0F7021F4F1F242984DBF851
				,
	author={{Ifeoma MbaChristy} and {Divine NdubuisiObodoechi} and {Mba EmmanuelIkechukwu} and {UramaChinasa} and {Arazu OgonnaW} and {Ugwu PaschalineNkeiruka} and {University of Nigeria, Nsukka}},
	journal={{Global Journal of Human Social Sciences}},
	journal={{GJHSS}}2249-460X0975-587X10.34257/GJHSS,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}2184150
}

@incollection{b0,
	
	
		,
	title={{Application of Queuing Theory to The Congestion Problem in Banking Sector (A Case Study of First Bank PLC. ILORIN)}}
		,
	author={{
			SIAdedoyin
		} and {
			AIAlawaye
		} and {
			FATaofeek-Ibrahim
		}}
		
		
	
	
		,
	journal={{International Journal of Advanced Research in Computer Science and Technology}}
		
			2
			2
			
			,
	year={2014}
		
	
	,
	note={Version 3}

}

@incollection{b1,
	
	
		,
	title={{Modeling and Analysis of Queuing Systems in Banks : (A case study of Ghana Commercial Bank Ltd. Kumasi Main Branch)}}
		,
	author={{
			WAgyei
		} and {
			CAsare-Darko
		} and {
			FOdilon
		}}
		
		
	
	
		,
	journal={{International Journal of Scientific and Technology Research}}
		
			4
			7
			
			,
	year={2015}
		
	

}

@incollection{b2,
	
	
		,
	title={{Expected Actual Waiting Time and Service Delivery Evidence Using Queuing Theory in Selected Banking Institutions in Bangladesh Queuing Systems in the Banking Sector}}
		,
	author={{
			SAhmed
		}}
	
	
		,
	journal={{Journal of International Business and Management}}
		
			1
			2
			
			,
	year={2018}
		
	

}

@incollection{b3,
	
	
		,
	title={{Service efficiency evaluation of automatic teller machines -a study of Taiwan financial institutions with the application of queuing theory}}
		,
	author={{
			PLin
		} and {
			ASYang
		}}
		
		10.1080/09720510.2006.10701223
		
	
	
		,
	journal={{Journal of Statistics and Management Systems}}
		
			9
			3
			
			,
	year={2006}
		
	

}

@book{b4,
	
	
		,
	title={{}}
		,
	author={{
			TSheikh
		} and {
			SKSingh
		} and {
			AKKashyap
		}}
		
		
		
			,
	year={2013a}
		
	

}

@incollection{b5,
	
	
		,
	title={{A Study of Queuing Model for Banking System}}
	
	
		,
	journal={{International Journal of Industrial Engineering and Technology}}
		
			5
			1
			
		
	

}

@incollection{b6,
	
	
		,
	title={{APPLICATION OF QUEUING THEORY FOR THE IMPROVEMENT OF BANK SERVICE}}
		,
	author={{
			TSheikh
		} and {
			SKSingh
		} and {
			AKKashyap
		}}
		
		
	
	
		,
	journal={{Internaional Journal of Advanced Computational Engineering and Networking}}
		
			1
			4
			
			,
	year={2013b}
		
	

}

@incollection{b7,
	
	
		,
	title={{Automated Teller Machine}}
		,
	author={{
			Wikipedia
		}}
	
	
		,
	booktitle={{WIKIPEDIA free encyclopedia}}
				
			,
	year={2019}
		
	

}