@incollection{, 06593CAE40D296E33A1F5BC7944AF56B , author={{Shimellis HailuDessie} and {Shimellis HailuDessie} and {Wollo University, Dessie, Ethiopia}}, journal={{Global Journal of Human Social Sciences}}, journal={{GJHSS}}2249-460X0975-587X10.34257/GJHSS, address={Cambridge, United States}, publisher={Global Journals Organisation}1812936 } @incollection{b0, , title={{Ombudsman for good governance: Bangladesh Perspectives}} , author={{ MdAlam } and { Masud }} , journal={{Journal of Management and Social Science}} 6 1 , year={2010} } @book{b1, , title={{The use of questionnaires for acquiring information on public perception of natural hazards and risk mitigation-a view of current knowledge and practice}} , author={{ D KBird }} , year={2009} , note={published by Copernicus Publications on behalf of the European Geo-Science Unions} } @book{b2, , author={{ JohnCreswell }} , title={{Qualitative, Quantitative and Mixed Methods Approach}} , publisher={Saga Publication} , year={2006} , note={Second Edition} } @book{b3, , title={{The Federal Democratic Republic of Ethiopian (FDRE) constitution}} , year={1995} } @incollection{b4, , title={{}} , journal={{Ethiopian Institution of Ombudsman Profile}} , year={September, 2014} } @book{b5, , title={{Institution of Ombudsman Establishment proclamation}} , year={200} } @book{b6, , author={{ HabibMohammad }} , title={{The Ethiopian Federal System: the Formative Stage", Forum for Federalism and Democracy}} , publisher={Friedrich Ebert Stiftung} , year={2011} } @book{b7, , title={{Democracy and Good Governance, the Role of Ombudsman}} , author={{ ATObaidullah }} , year={2001} Bangladesh Institute of Parliamentary Studies: Dhaka } @incollection{b8, , title={{Building a Democratic Institutions: the Roles of National Human Rights Institutions in Good Governance and Human Rights Protections}} , journal={{Harvard Human Rights Journal}} 13 , year={2000} } @book{b9, , title={{Small scale Evaluation Principle and Practice}} , author={{ Robson }} , year={2000} , address={London: Sage} } @incollection{b10, , title={{}} , journal={{South Wollo Zone Civil Service Annual Report}} , year={2015} }