@incollection{, A01D397C6704A489BCFC39BA0338E294 , author={{Isaac ObengAmoako} and {Methodist University College Ghana}}, journal={{Global Journal of Human Social Sciences}}, journal={{GJHSS}}2249-460X0975-587X10.34257/GJHSS, address={Cambridge, United States}, publisher={Global Journals Organisation}1632530 } @book{b0, , author={{ HAsafo-Adjei }} , title={{Comprehensive Office Procedures and Administration for Secretarial Duties}} , year={2008} } @book{b1, , title={{Job Instructions for Filing Office Practice}} , author={{ AgnewBassett } and { Goodman }} , year={1964} , publisher={South-Western Publishing Company} , note={Third Edition} } @book{b2, , title={{}} , author={{ DavidDSeigel }} , year={1999} 3 , address={New York Practice; St. Paul} West Group , note={rd ed.} } @book{b3, , title={{Office Administration: MacDonald and Evans limited}} , author={{ JCDenyer }} , year={1975} } @book{b4, , author={{ HarrisonJohn }} , title={{Office Procedures}} , publisher={Pitman} , year={1984} } @book{b5, , title={{}} , author={{ AllanESparling }} , year={1970} } @book{b6, , title={{The Electronic Filing System in Singapore -Tackling the "Human" Elements}} } @book{b7, , title={{Office Practice Today}} , author={{ FCThurling }} , year={1975. 1975} , publisher={Pitman Publicity} } @book{b8, , title={{Office Practice and Secretary Administration}} , author={{ ToddNadine }} , year={1986} , publisher={The Bath Press} , address={Avon} } @book{b9, , title={{Business Management for Senior Secondary}} , author={{ JKTurkson }} , year={1997} , publisher={Jackenten Publication} , address={Kumasi} } @book{b10, , title={{}} , author={{ WhitComb } and { Alan }} , year={1984} , publisher={Comprehensive Office Practice} } @book{b11, , title={{Clerical Officer Procedure and Administration for Business Studies Students}} , author={{ YawsonMonica }} , year={2009} , publisher={Wilson Publication} , address={Cape Coast} }